Meta’s flagship metaverse app is too buggy and employees are barely using it, says exec in charge

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Mark Zuckerberg recently demonstrated the current quality of Meta’s Horizon Worlds avatars. | Mark Zuckerberg / Meta

Meta’s VR social network Horizon Worlds — the company’s flagship “metaverse” app — is suffering from too many quality issues and even the team building it isn’t using it very much, according to internal memos obtained by The Verge.

In one of the memos to employees dated September 15th, Meta’s VP of Metaverse, Vishal Shah, said the team would remain in a “quality lockdown” for the rest of the year to “ensure that we fix our quality gaps and performance issues before we open up Horizon to more users.”

Horizon Worlds lets people build and interact in virtual worlds as legless avatars, sort of like Roblox meets Minecraft. It’s a key initiative following CEO Mark Zuckerberg rebranding of Facebook to Meta; the company is spending billions per…

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